Introduction to FeedbackIQ
Learn how FeedbackIQ helps you collect, analyze, and act on customer feedback.
Transform Customer Feedback into Actionable Insights
FeedbackIQ is an AI-powered platform that helps you collect, analyze, and act on customer feedback across multiple channels.
Key Features
Multiple Collection Channels
Collect feedback where your customers are with website widgets, QR codes, and direct links.
AI-Powered Analysis
Automatically categorize and analyze feedback to identify trends and insights.
Sentiment Analysis
Understand the emotional tone behind feedback and track sentiment over time.
Team Collaboration
Work together with your team to respond to feedback and implement changes.
Smart Automation
Automate responses and route feedback to the right team members.
Actionable Insights
Get clear, actionable insights from your feedback data.
How It Works
Collect
Set up feedback channels where your customers are
Choose from website widgets, QR codes, or direct links to start gathering feedback.
Analyze
Let AI process and categorize feedback
Our AI automatically analyzes sentiment, identifies trends, and categorizes feedback.
Act
Turn insights into actions
Use dashboard insights to make data-driven decisions and improve your product.
Monitor
Track improvements over time
Monitor changes in sentiment and feedback patterns as you implement changes.
Use Cases
Product Teams
Understand user needs and pain points
- Feature requests tracking
- User experience feedback
- Bug reports analysis
Customer Support
Improve customer satisfaction
- Support quality monitoring
- Common issues identification
- Response time tracking
Marketing Teams
Enhance brand perception
- Campaign effectiveness
- Customer testimonials
- Brand sentiment analysis
Ready to Get Started?
Set up your first feedback channel in minutes.